Refund & Cancellation Policy

This policy explains cancellations and refunds for Prelimo paid plans (Pro), operated by Ashish Noel. It is not legal advice.

What’s free and what’s paid

The daily quiz and current-affairs reading are free to everyone. Prelimo Pro is a paid plan that unlocks additional features. The terms below apply to Pro purchases.

Plans & billing

Pro is a one-time purchase that unlocks access for a fixed period (1 month or 12 months), paid in advance through our payment processor (Razorpay). It is not a recurring subscription and does not auto-renew. When the period ends, access simply lapses and you may re-purchase if you wish. The price shown at checkout is inclusive of applicable taxes unless stated otherwise.

Cancellation

• There is no recurring billing to cancel. Pro does not auto-renew, so nothing is ever charged automatically.
• Your Pro access remains active until the end of the period you paid for, then lapses unless you re-purchase.

Refunds

• Cooling-off: a refund of the most recent payment if requested within 7 days of that charge and you have not substantially used Pro-only features in that period.
• Service failure: if Pro is materially unavailable due to our fault for a sustained period, contact us for a pro-rated refund or credit.
• Partial periods after the cooling-off window are generally non-refundable, except where required by law.

Approved refunds are returned to the original payment method via Razorpay within 5–7 business days.

How to request

Email hello@prelimo.in from your account email with your registered email and the reason. See the Contact page. We aim to respond within 2–3 business days.